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The frustration and disappointment of being told that your flight is overbooked is a scenario that many air travelers dread. However, it’s essential to know that passengers have rights and benefits that can help mitigate the inconvenience. According to airline regulations, if a flight is overbooked, passengers are entitled to choose between a full refund within seven days or an alternative route to their destination.
In the event of an overbooked flight, airlines are required to first ask for volunteers to give up their seats in exchange for compensation, which can include vouchers, upgrades, or cash. If there are not enough volunteers, the airline may then deny boarding to some passengers, typically those who checked in last or have the most flexible travel plans. In this scenario, passengers who are denied boarding are entitled to compensation, which can range from €250 to €600, depending on the distance of the flight.
It’s also worth noting that passengers who are denied boarding due to overbooking may also be entitled to additional benefits, such as meals, accommodations, and transportation to and from the airport. Airlines are required to provide these benefits to passengers who are forced to wait for a long time before being rebooked on another flight.
To minimize the risk of being denied boarding due to overbooking, passengers can take a few precautions. Checking in early, either online or at the airport, can help ensure that you get a seat on the flight. Additionally, passengers who have flexible travel plans may be able to negotiate better compensation if they are denied boarding. By knowing your rights and being prepared, you can reduce the stress and inconvenience of an overbooked flight.